Results-Driven Innovation: Turbocharging Insurance Profitability and CX with AI, Machine Learning and Chatbots

Robots making headlines, ground-breaking case studies and constant industry chatter – it’s safe to say that AI is impacting insurance in a big way. But amidst so much hype, how can carriers wield AI-driven tech to drive business critical results?

We spoke to MetLife and Nationwide to uncover how they utilize AI to boost carrier profitability and transform customer experience.

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You’ll Get Strategies To Turbocharge Profitability, Including:

  • Maximize the available torrent of new data: whether internal or external, structured or otherwise, advances in AI and machine learning techniques are enabling carriers to extract robust, actionable and prescriptive insights from data
  • Understand and meet customer skyrocketing expectations: In today’s world, we know that a fast, easy and omnichannel customer experience is essential - learn how to deploys tech such as chatbots to create a single customer view and seamless service for their customers
  • Implement effective innovation to enhance profitability –  identify, develop and deliver transformative innovation projects with AI, machine learning, advanced analytics and more, to ensure greater efficiency, automation and ultimately, profitability of your processes

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Can you afford to miss these strategies?

I hope you find it of interest!   

Kind Regards,
Ira

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Insurance Nexus is the central hub for insurance executives. Through in-depth industry analysis, targeted research, niche events and quality content, we provide the industry with a platform to network, discuss, learn and shape the future of the insurance industry.

Ira Sopic
Project Director
Insurance Nexus
T: + 44 (0) 207 422 4363
T: +1 800 814 3459 ext 4363
E: ira.sopic@insurancenexus.com

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