Customer expectations are evolving at an extremely fast rate. For insurance carriers, claims is the ultimate moment of truth and delivering seamless claims is no longer negotiable.
Insurance customers are no longer willing to sit and wait 18 months for a new capability to be deployed. Those that cannot provide bespoke, seamless claims experience now will surely fall behind and never recover.
This is why Connected Claims USA is your one stop shop for claims transformation, and the only place bringing together 700 senior claims executives to set the bar for the future of claims. Discover the strategies to deliver an unforgettable customer experience, no matter the channel or the complexity of the claim.
Walk Away with Practical Strategies for Transformation Across Your Claims Operation, Including:
Drive Unprecedented Business Efficiencies: explore
the technologies and strategies that are optimizing claims and
delivering greater accuracy and effectiveness, including damage
assessment and repair estimates
Deliver Exceptional Customer Experiences – No Matter the Channel or the Complexity of the Claim: synchronize channels, leveraging connected technologies for personalized, transparent and seamless claims experience
Accelerate Transformation with #ClaimsTech: from AI
and machine learning to drones and IoT, discover the technologies
transforming claims, including what to prioritize and and how to
overcome implementation challenges
Prepare for the Next Frontier of Claims: explore
the future of claims reduction and risk prevention in the Connected
World, and uncover strategies to incorporate real-time data and provide
the valuable services that ensure a carrier's sustainable competitive
Opening Keynote Announcement:
5 Reasons you Cannot Miss Connected Claims 2019
The World’s Largest Gathering for Claims Executives: Join 1000 peers and colleagues to build your network, benchmark, debate and learn from the best minds in the industry
Chief Claims Officers’ Keynotes: This is your chance to hear from and network with industry heavyweights Sean Burgess (Chief Claims Officer, USAA), Ken Rosen (EVP, Chief Claims Officer, Allstate) and Ian Thompson (Global Chief Claims Officer, Zurich)
Exclusive #ClaimsTech Workshops: Discover how to ace technology implementation with cases studies on AI, IoT, image analytics and more, presented by both carriers and solution providers
Get the Big Picture, and the Detail: With round table discussions organized into the different insurance lines, explore the specific strategies for process optimization, improved customer experience and innovative tech all under one roof
C-Suite Boardroom Strategy Session – Invitation Only: Get the blue print for business transformation, and make change a habit by using behavioural design to develop human potential to drive cultural shifts
60+ Chief Claims Officers, Insurance Leaders and Innovators Take the Stage:
Get sent full details about Connected Claims USA, including:
What You’ll Learn from Cutting Edge Industry Case Studies: Uncover the key issues and opportunities for your organization to be transformed, from more accurate risk management, efficient claims processing and a superior customer experience – all covered throughout the agenda
Who You’ll Meet Among 700+ Executive Attendees: Discover the senior leaders who will be joining the ONLY event to provide strategic, implementable tools to design a future plan for success
How To Do Business Onsite: Get a sneak preview of the awesome networking activities from roundtables, workshops and drinks parties!
Over 300 senior claims executives have already secured their place, including:
Assistant Vice President Claims, GEICO
Chief Claims Officer, Ameriprise Auto & Home Insurance
Senior Vice President, Head of Claims, American Modern Insurance
Vice President, Strategy and Optimization, The Hartford
Vice President, Claims Service Development, Chubb Insurance
Vice President Claims Shared Services, Travelers
Senior Vice President and Chief Legal Officer, The Wawanesa Mutual Insurance
Vice President Claims, MetLife Auto & Home
Plus many, many more
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