Faster, Better Claims With AI & Analytics
Unleash AI To Deliver Customer Experience, Fraud Prevention & Automation
More so than ever before, we must satisfy an extremely demanding customer base that accept nothing less than seamless and personalised experiences at the moment of truth, claims.

Technology integration, at scale and in tune with strategic ambition separates the success stories from those being left behind. AI, Machine Learning, Automation, Advanced Analytics & Data Manipulation are the key tools that will guide you through the most exciting but turbulent period the industry has ever experienced. Win the customers’ hearts, and secure the customers of tomorrow.

Connected Claims Europe is the leading European event for senior insurance executives tasked with transforming the claims function in order to achieve improved efficiency and customer experiences.  

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Connected Claims Europe speakers: Transformation leaders with global responsibility

  • Leire Jimenez, CEO, MAPFRE                   
  • Janthana Kaenprakhamroy, CEO, Tapoly                                                             
  • Monica Epple, Head of Digital and Smart Analytics EMEA, Swiss Re
  • Annarita Roscino, Head of Predictive Analytics, Zurich
  • Andrea Lorenzoni, Global Chief Claims Officer of Commercial Insurance, Zurich                              
  • William Quibell, Head of Major Loss and Supplier Management, Legal & General               
  • Lorenzo Morganti, Big Data Senior Project Lead, AXA      
  • Mario Ricco, Global Head of Claims, Generali                    
  • John Pyall, Head of MGA Cockpit, Munich Re UK General Branch               
  • Martin Kroos, Head of Claims, Achmea                 
  • Wolfgang Hundertmark, Head of Claims, AIG                     
  • Jonathan Clark, Global Head of Business Solutions Claims, SCOR 
  • Julian Millar, Head of Claims, Travelers  
  • Adele Sumner, Head of Counter Fraud & Financial Crime, RSA
  • Boris Persak, Senior Specialist, Fraud Investigations, Generali
  • Julian Millar, Head of Claims, Travelers  
  • Matteo Carbone, Founder & Director, IoT Insurance Observatory
  • Greg Donaldson, Senior Analyst, Aite Group
  • Craig Beattie, Senior Analyst, Celent                       
  • Christopher Frankland, Founder, InsurTech360
  • Eddie Longworth, Director, Claims & Supply Chain Development, JEL Consulting
  • Oliwia Berdak, Research Director, Forrester
  • Ryan McMahon, VP of Insurance, Cambridge Mobile Telematics
  • Neal Silbert, GM, Insurance, DataRobot
  • Ken Mertzel, Global Industry Leader – Financial Services, Automation Anywhere
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An event dominated by senior leadership teams from the insurers
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Walk away with practical strategies for transformation across your claims operation, including:

  • Drive Unprecedented Business Efficiencies: explore the technologies and strategies that are optimising claims and delivering greater accuracy and effectiveness
  • Deliver Exceptional Customer Experiences – No Matter the Channel or the Complexity of the Claim: synchronise channels, leveraging connected technologies for personalised, transparent and seamless claims experiences
  • Accelerate Transformation with #ClaimsTech: from AI and machine learning to drones and IoT, discover the technologies transforming claims, including what to prioritise and how to overcome implementation challenges
  • Prepare for the Next Frontier of Claims: explore the future of claims reduction and risk prevention in the Connected World, and uncover strategies to incorporate real-time data and provide the valuable services that ensure an insurer’s sustainable competitive advantage

Meet 250+ C-Level attendees, 70% insurers: Don’t miss this opportunity to network alongside the leaders of claims transformation
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Insurance Nexus advisory board consultation

In order to create the most valuable content, and construct events that are on the cutting-edge of market trends, Insurance Nexus consults a board of industry experts on a regular basis. Each member contributes invaluable market analysis so that we are able to deliver only truly relevant content to the industry.

2019 Contributors include:

  • Matteo Carbone, Founder & Director, IoT Insurance Observatory
  • Minh Q. Tran, Managing Partner, Odysseus Alternative Ventures
  • Alessandra Chiuderi, Group Head of Analytics, Generali
  • Øyvind Indrebø, Technical Director/ Machine Learning Lead, SpareBank 1 Forsikring
  • Craig Beattie, Senior Analyst, Celent
  • Romain Creteur, Head of Data and New Business Lines Strategy, Groupama
  • Evangelos Avramakis, Head Digital Ecosystems R&D, Swiss Re
  • Line Dahle, Chief Customer Officer, Gard AS
  • Simon Gallimore, Vice President, Casualty & Motor Claims UK, AIG
  • Somesh Chandra, Chief Health Officer & Board Member, AXA
  • Kevin Meagher, Managing Director, EAS Consulting
  • Monika Schulze, Global Head of Customer Experience & Digital Strategy, Zurich
  • Greg Donaldson, Senior Analyst, Aite Group

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Don’t just take our word for it, here are some testimonials from our Insurance events:

“Great exchange of timely and actionable information.”

“I was pleasantly surprised at how much content was relevant to the challenges I’m dealing with. I gained a lot of practical actions from others who were where I am now.”

“I loved the enriching experience of connecting with peers from the insurance industry and learning how they are going through the journey.”

“Great networking opportunity with a chance to hear solutions and problems I am face with in my organisation.”

“It was good to see that everyone is struggling with the same issues.”
Legal & General

“Great presentations and interesting to hear what others in the industry foresee and ways their companies are leveraging the use of data for differentiation.” 

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Insurance Nexus is the central hub for insurance executives. Through in-depth industry analysis, targeted research, niche events and quality content, we provide the industry with a platform to network, discuss, learn and shape the future of the insurance industry.