Deliver Streamlined Claims
Boost customer experience and maximise efficiencies with innovative technology
Your modern customer demands speedy, transparent and bespoke services as part of their entire claims experience. Your organisation requires absolute efficiency, accuracy and the perfect blend of technology and human expertise. If you cannot resolve these challenges, a superior competitor is ready and waiting to take your customers away from you

Connected Claims Europe is the leading European event for senior insurance executives tasked with transforming the claims function in order to achieve improved efficiency and customer experiences.  

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Claims transformation leaders with global responsibility take the stage: 

  • Mario Ricco, Global Head of Claims, Generali
  • Sam White, CEO, Pukka Insure
  • Martin Kroos, Head of Claims, Achmea
  • Wolfgang Hundertmark, Head of Claims, Ge, Au, Sw, AIG
  • Alexandrina Scorbureanu, Head of Projects, ERGO Group AG
  • Jonathan Clark, Global Head of Business Solutions Claims, SCOR
  • Annarita Roscino, Head of Predictive Analytics, Zurich
  • Marc Scheidegger, Claims Director- Continental Europe, CHUBB
  • Julian Millar, Head of Claims, Travelers
  • John Smalley, Group Claims Change Manager, RSA
  • Andrea Lorenzoni, Global Chief Claims Officer of Commercial Insurance, Zurich
  • Leire Jimenez, CEO, Mapfre
  • Neal Silbert, GM, Insurance, DataRobot
  • Greg Donaldson, Senior Analyst, Aite Group
  • Janthana Kaenprakhamroy, CEO, Tapoly
  • Rory Conway, Chief Compliance Officer, Europe, ME & Africa, Metlife
  • Jan-Erik Fredriksson, Nordic Head of Process Development, Strategy, & Claims, If Insurance
  • William Quibell, Head of Major Loss and Supplier Management, Legal & General
  • Craig Beattie, Senior Analyst, Celent
  • David Fisher, Catastrophic & Injury Claims, AXA
  • Boris Persak, Senior Specialist, Fraud Investigations, Generali
  • Eddie Longworth, Director, Claims & Supply Chain Transformation, JEL Consulting
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An event dominated by senior leadership teams from the insurers

Meet, learn from and forge new business with Europe's leading Chief Claims Officers and those charged with transforming the claims function.
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Walk away with practical strategies for transformation across your claims function, including how to:

  • Drive Unprecedented Business Efficiencies: explore the technologies and strategies that are optimising claims and delivering greater accuracy and effectiveness
  • Deliver Exceptional Customer Experiences – No Matter the Channel or the Complexity of the Claim: synchronise channels, leveraging connected technologies for personalised, transparent and seamless claims experiences
  • Accelerate Transformation with #ClaimsTech: from AI and machine learning to drones and IoT, discover the technologies transforming claims, including what to prioritise and how to overcome implementation challenges
  • Prepare for the Next Frontier of Claims: explore the future of claims reduction and risk prevention in the Connected World, and uncover strategies to incorporate real-time data and provide the valuable services that ensure an insurer’s sustainable competitive advantage
Meet 250+ C-Level attendees, 70% insurers: Don’t miss this opportunity to network alongside the leaders of claims transformation

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Insurance Nexus Advisory Board Consultation

In order to create the most valuable content, and construct events that are on the cutting-edge of market trends, Insurance Nexus consults a board of industry experts on a regular basis. Each member contributes invaluable market analysis so that we are able to deliver only truly relevant content to the industry.

2019 Contributors include:

  • Matteo Carbone, Founder & Director, IoT Insurance Observatory
  • Minh Q. Tran, Managing Partner, Odysseus Alternative Ventures
  • Alessandra Chiuderi, Group Head of Analytics, Generali
  • Øyvind Indrebø, Technical Director/ Machine Learning Lead, SpareBank 1 Forsikring
  • Craig Beattie, Senior Analyst, Celent
  • Romain Creteur, Head of Data and New Business Lines Strategy, Groupama
  • Evangelos Avramakis, Head Digital Ecosystems R&D, Swiss Re
  • Line Dahle, Chief Customer Officer, Gard AS
  • Simon Gallimore, Vice President, Casualty & Motor Claims UK, AIG
  • Somesh Chandra, Chief Health Officer & Board Member, AXA
  • Kevin Meagher, Managing Director, EAS Consulting
  • Monika Schulze, Global Head of Customer Experience & Digital Strategy, Zurich
  • Greg Donaldson, Senior Analyst, Aite Group
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Kind Regards,
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  • Agenda and Key themes
  • Exclusive discounts
  • Networking opportunities
  • Insurance partners and speakers


Don’t just take our word for it, here are some testimonials from our Insurance events:

“Great exchange of timely and actionable information.”

“I was pleasantly surprised at how much content was relevant to the challenges I’m dealing with. I gained a lot of practical actions from others who were where I am now.”

“I loved the enriching experience of connecting with peers from the insurance industry and learning how they are going through the journey.”

“Great networking opportunity with a chance to hear solutions and problems I am face with in my organisation.”

“It was good to see that everyone is struggling with the same issues.”
Legal & General

“Great presentations and interesting to hear what others in the industry foresee and ways their companies are leveraging the use of data for differentiation.” 

Insurance Nexus is part of FC Business Intelligence Ltd. FC Business Intelligence Ltd is a registered company in England and Wales. Registered number 04388971, 7-9 Fashion Street, London, E1 6PX, UK

Insurance Nexus is the central hub for insurance executives. Through in-depth industry analysis, targeted research, niche events and quality content, we provide the industry with a platform to network, discuss, learn and shape the future of the insurance industry.